How to Change or Correct Name on Lufthansa Account?

A wrong or outdated name on your Lufthansa account can become a problem when your profile needs to match your passport, identification documents, or travel booking. This is particularly important if you use Lufthansa's digital services together with a Miles & More account.

The good news is that correcting your profile information is possible, but changing a name is handled differently from changing ordinary contact details. Miles & More says that names cannot be changed online or by phone for data-protection reasons. Instead, a name change requires official documentation showing the old and new name and must be submitted through its contact form.

It is also important to distinguish between the name on your Lufthansa account, your Miles & More profile, and the passenger name on an existing flight booking. These records are not necessarily corrected through the same process.

Can You Change Your Name on a Lufthansa Account?

Yes, but the process depends on which Lufthansa-related account you are using and what information needs to be changed.

Lufthansa's help page lists a specific service for changing the name in a profile. For Miles & More accounts, the official help guidance states that a name change cannot be completed online or by telephone because of data-protection requirements. Instead, you must submit official proof of the name change through the Miles & More contact form.

This is different from ordinary profile information. Details such as your address, phone number, or email can generally be changed online through your profile or the Miles & More app.

The reason for the correction also matters:

• Spelling or personal-data error: Ask Lufthansa or Miles & More to correct the inaccurate information.

• Legal name change: Provide official documentation showing the previous and current name.

• Name on a flight ticket: Contact the airline or ticket issuer separately.

• Passenger substitution: This is not the same as correcting a spelling error and may be subject to different ticket rules.

How to Correct Your Name on a Lufthansa Account

If your Lufthansa profile contains an incorrect name, first determine whether the profile is connected to Miles & More.

Step 1: Sign in to your Lufthansa profile

Log in to your Lufthansa account and review the personal information associated with your profile.

If you use Lufthansa services through a Miles & More account, also check the personal details stored there.

This is worth doing before making a new reservation because a profile containing an incorrect name can lead to repeated errors when personal information is used during the booking process.

Step 2: Check the name against your identification

Compare the information in your profile with your current passport or other applicable travel document.

Check:

• First name

• Last name

• Spelling

• Name order

• Middle name, if applicable

• Any recent legal name change

For international travel, using accurate personal information is especially important because the passenger's booking details and travel documents need to identify the same traveler.

Step 3: Determine whether the name can be edited directly

Ordinary profile details can be changed online in the Miles & More profile. However, Miles & More specifically says that name changes cannot be made online or by phone for data-protection reasons.

So if you need to change your actual name rather than your address, phone number, or email, do not waste time looking for an editable name field that may not be available.

Instead, use the official contact process described below.

How to Change Your Name in a Miles & More Account

If your Lufthansa account is connected to Miles & More, this is one of the most important parts of the process.

Miles & More states that members who want to change their name must provide an official document containing both the old and new name. The document must be issued by a public authority and prove the name change. Examples include a marriage certificate where applicable.

Step 1: Prepare official proof of the name change

Use a document that clearly establishes the connection between your previous name and your new name.

Depending on your circumstances, this could be an official document such as:

• Marriage certificate

• Court order

• Government-issued name-change document

• Other official document accepted by the relevant authority

The exact document required can depend on your situation.

Step 2: Submit the request through the Miles & More contact form

Miles & More instructs members to submit the official proof through its contact form. Once the document is received, the Miles & More team updates the profile.

This means you should not expect to complete a legal name change simply by editing your profile yourself.

Step 3: Check the profile after processing

Once the request has been processed, sign in again and verify that your name is displayed correctly.

Also check any connected Lufthansa or Miles & More services before making another reservation.

What Documents Does Miles & More Require for a Name Change?

For a formal name change, Miles & More says that the document must be an official document issued by a public authority and must contain both your old and new name.

The purpose is to verify that the person requesting the change is the same account holder.

If you are contacting Miles & More because of another profile-data problem, the documentation requirements can be different. Miles & More's help information says that assistance with changing certain personal information, including correcting a date of birth, can require a clearly legible official document containing your full name, date of birth, and signature.

Do not send unnecessary identity documents. Provide only the information and documentation requested through the official Lufthansa or Miles & More contact process.

How to Change Your Name After Marriage

Marriage is a common reason for updating an airline loyalty account.

If your legal name has changed after marriage, first make sure you have an official document proving the change. Miles & More specifically gives a marriage certificate as an example of acceptable proof when changing a name in the profile.

A practical process is:

1. Obtain the official document showing your old and new names.

2. Sign in to your Miles & More account and confirm the current profile information.

3. Open the official Miles & More contact form.

4. Submit the requested name-change information.

5. Upload the official proof when requested.

6. Wait for the profile to be updated.

7. Sign in again and confirm that the new name is correct.

Do not assume that changing your loyalty-account profile automatically changes the passenger name on an existing airline ticket.

What If Your Lufthansa Account Has a Simple Spelling Error?

A spelling error and a legal name change are not necessarily identical situations.

If your name was entered incorrectly, explain clearly in your support request that you are asking for a correction of inaccurate personal information rather than changing the identity of the account holder.

For example, you can state:

"My surname is incorrectly displayed in my profile. Please correct it to match my official identification."

Miles & More's support information confirms that assistance is available for profile-information changes, and its name-change process requires official documentation for name changes.

If the error involves a date of birth as well, mention that separately because Miles & More provides specific documentation requirements for correcting that information.

What If the Wrong Name Is on Your Lufthansa Flight Ticket?

This is a separate issue from changing the name in your account.

If your flight booking or ticket contains a spelling mistake, changing your Lufthansa or Miles & More profile does not necessarily modify the passenger information on the reservation.

Before contacting Lufthansa, identify exactly where the error appears:

• Your Lufthansa profile

• Your Miles & More profile

• Your booking confirmation

• Your issued ticket

• Your frequent-flyer information attached to the booking

If the error is on the ticket, provide Lufthansa or the original ticket issuer with your booking reference and explain the exact correction needed.

Do not confuse a correction with changing the traveler

There is a major difference between correcting a typo and replacing the passenger.

For example:

• "Micheal" instead of "Michael" may be a correction request.

• Replacing Michael with another traveler is a different type of request.

Never assume that a ticket can simply be transferred to someone else because the passenger name needs to be changed. Ask Lufthansa or the ticket issuer what is permitted under the fare and booking conditions.

Can You Change Your Lufthansa Ticket Name Online?

Do not assume that an account-profile change will modify an issued ticket.

Lufthansa provides separate services for profile information and flight bookings. The name-change guidance on Lufthansa's website specifically directs customers to the relevant profile name-change service, while Miles & More separately explains its documentation process.

If the passenger name on your reservation is incorrect, contact Lufthansa or the company that issued your ticket and ask whether the particular correction can be processed.

Have your booking reference and ticket details ready.

What If You Booked Through a Travel Agency?

If a travel agency or online travel agency issued your ticket, the agency may need to handle the passenger-name correction.

Changing your Lufthansa account does not automatically change information stored in a third-party booking.

Before contacting support, check:

• Your booking confirmation

• The name of the ticketing agency

• Your booking reference

• Your ticket number

• Whether another airline is included in the itinerary

If a travel agency issued the ticket, contact that agency first and explain the exact error.

Lufthansa Account Name vs. Miles & More Name

It is useful to understand how the different profiles can relate to one another.

Lufthansa and Miles & More provide account-linking functionality. When accounts are connected, personal information can be used across the connected services. Lufthansa's documentation describes synchronization of certain master data when profiles are connected.

That means an inconsistency between connected profiles should not be ignored.

If your Lufthansa and Miles & More information does not appear consistent, check both profiles and use the appropriate support process rather than creating a second loyalty account.

Can You Change Your Name in the Miles & More App?

The Miles & More app allows members to view and edit various profile details, but a name change is treated differently.

Miles & More explains that personal information can be accessed from the app's profile area, with editable details redirected to the website. However, its specific name-change guidance says that changing the name online or by phone is not possible for data-protection reasons.

Therefore, if you need a formal name change, use the official contact process rather than trying to force the change through the app.

What If Your Name Does Not Match Your Passport?

Do not ignore a mismatch between your account information and your passport.

The safest approach is to identify which record is wrong and correct that record before traveling.

If your account is wrong:

1. Compare the account with your passport.

2. Identify the exact discrepancy.

3. Contact Lufthansa or Miles & More if the name cannot be edited directly.

4. Provide official documentation if requested.

5. Verify the updated profile afterward.

If your ticket is wrong, deal with the reservation separately.

This distinction is important because an updated loyalty profile does not necessarily rewrite an already-issued ticket.

What Information Should You Have Ready When Contacting Lufthansa?

Having the relevant information available can make the support process easier.

Depending on the issue, prepare:

• Lufthansa account details

• Miles & More service card number, if applicable

• Current name shown on the account

• Correct legal name

• Booking reference, if a flight is affected

• Ticket number, if available

• Official name-change documentation

• Identification document if specifically requested

Miles & More's help pages indicate that account support may require authentication and, for certain changes, official documentation.

Do not email or upload sensitive documents to an unofficial contact. Use the official Lufthansa or Miles & More support channel.

Does Lufthansa Require Proof for a Name Change?

For Miles & More, yes. The official help guidance says that an official document showing both the old and new name is required for a name change.

This is different from ordinary profile changes such as an address or phone-number update, which can generally be handled online.

The documentation requirement exists because a name change is more sensitive than changing ordinary contact information.

How Long Does a Lufthansa Account Name Change Take?

The official Miles & More guidance explains the required documentation and submission process, but it does not provide a universal processing time for every name-change request.

For that reason, avoid relying on an assumed turnaround time if you have an upcoming flight.

If your travel date is close, contact the appropriate Lufthansa or Miles & More service team as soon as possible and explain that you have an imminent booking.

Account Name vs. Ticket Name: What Should You Change?

SituationBest next step

Name is wrong in your Lufthansa profileUse Lufthansa's profile name-change service

Name is wrong in your Miles & More profileSubmit the official name-change request with required documentation

Legal name changed after marriageProvide official proof showing the old and new name

Simple profile spelling errorContact the relevant support team and request a correction

Name is wrong on an issued ticketContact Lufthansa or the ticket issuer

Ticket was issued by a travel agencyContact the agency that issued the ticket

You want to replace the passengerAsk about the ticket's applicable rules rather than treating it as a typo

Lufthansa and Miles & More profiles appear inconsistentCheck the connected profiles and contact support if necessary

Tips to Avoid Lufthansa Name Problems

Check your profile before booking

Review your personal information before purchasing a flight, particularly if you recently changed your legal name.

This gives you an opportunity to identify an account problem before it becomes part of a new reservation.

Compare your name with your travel document

Use your current legal travel document as the reference point when checking your passenger information.

Avoid making cosmetic changes that create unnecessary differences.

Review your booking after purchase

Check the passenger information on your confirmation as soon as you receive it.

If you discover an error, contact Lufthansa or the original ticket issuer rather than waiting until airport check-in.

Keep connected accounts consistent

If you have linked your Lufthansa and Miles & More profiles, check that the relevant personal information remains consistent.

Lufthansa's account-linking documentation explains that personal data can be synchronized when the accounts are connected.

Protect your account

Miles & More supports two-factor authentication to protect account information, miles, Points, login credentials, and personal data.

Use the security features available on your account and avoid giving your login credentials to anyone claiming to be able to change your name.

Frequently Asked Questions

How do I change my name on my Lufthansa account?

Lufthansa provides a profile name-change service. If your profile is associated with Miles & More, the official Miles & More process requires an official document showing your old and new name. The document is submitted through the contact form, after which the profile can be updated.

Can I change my Lufthansa account name online?

For Miles & More, no. Miles & More specifically states that name changes cannot be made online or by phone because of data-protection reasons. You must submit official proof through its contact form.

Can I correct a spelling mistake in my Lufthansa account?

You should contact the appropriate Lufthansa or Miles & More support channel and clearly explain that the profile contains incorrect personal information.

If the correction involves a formal name change, Miles & More requires official proof showing the old and new name.

Can I change my Lufthansa name after marriage?

Yes. For a Miles & More profile, the airline's loyalty-program support specifically lists a marriage certificate as an example of official documentation that can prove a name change.

Does changing my Lufthansa account name change my flight ticket?

Not necessarily. An account-profile update and an issued flight ticket are separate matters. If the passenger name on your reservation is incorrect, contact Lufthansa or the original ticket issuer.

Can I change the name on my Lufthansa ticket?

A ticket-name correction depends on the circumstances and applicable booking conditions. A minor correction is different from replacing the passenger with another person. Contact Lufthansa or your ticket issuer before making a new booking or canceling the existing one.

Can I change my name through the Miles & More app?

The app lets you access and manage various profile details, but Miles & More specifically says that a name change cannot be completed online or by phone. A formal name change must be submitted through the appropriate contact process with official proof.

What documents do I need for a Miles & More name change?

Miles & More says you need an official document issued by a public authority that contains both your old and new name. A marriage certificate is given as one example.

What if my Lufthansa account name does not match my passport?

Determine whether the mismatch is in your profile or on your ticket. If it is in the profile, request the appropriate correction. If it is on the ticket, contact Lufthansa or the ticket issuer separately.

What if I booked through a travel agency?

Contact the agency or website that issued your ticket. The agency may need to process a passenger-name correction because changing your Lufthansa account does not necessarily alter a third-party reservation.

Can I change one passenger to a completely different person?

Do not assume that a passenger substitution is allowed as a simple name correction. Explain the situation to Lufthansa or the ticket issuer and ask what options apply to the specific fare and booking.

How long does a Lufthansa name correction take?

There is no universal processing time stated in the Miles & More name-change guidance. Because documentation must be reviewed, submit the request as early as possible, particularly if you have an upcoming flight.

Conclusion

If you need to change or correct the name on a Lufthansa account, first identify whether the problem is in your Lufthansa profile, your Miles & More account, or an existing flight reservation.

For Miles & More, a formal name change cannot be completed online or by phone. The official process requires an authoritative document showing both your previous and new name, which must be submitted through the Miles & More contact form.

If the problem is a passenger-name error on an issued Lufthansa ticket, treat it as a booking issue rather than assuming an account update will fix it. Contact Lufthansa or the original ticket issuer and provide the booking information and exact nature of the error.

The safest approach is simple: keep your account information accurate, make sure your name agrees with your current legal documents, and address ticket errors as soon as you discover them. This can help prevent avoidable problems during booking, check-in, and travel.

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