Travel plans can change for many reasons. If you need to postpone a business trip, return home earlier, or move your vacation to another date, knowing the ANA All Nippon Airways flight change policy can help you avoid unnecessary costs and complications.
ANA does not use one universal change rule for every ticket. The conditions can differ depending on whether you are traveling on an international or Japan domestic itinerary, the fare you purchased, when you request the change, and how the ticket was booked.
For international flights, ANA says eligible tickets can generally be changed online when the reservation was made through the ANA website or by telephone, although several types of itineraries and bookings are excluded from online changes.
Japan domestic tickets have separate rules. Some fares allow changes with a fee and fare adjustment, while other promotional fares may not allow changes at all.
The ANA flight change policy determines whether you can modify an existing reservation and what charges or restrictions apply.
For eligible international tickets, ANA identifies the following as changeable through its website:
Travel date
Flight
Sector
However, the itinerary must meet ANA's online-change requirements and the fare must permit changes.
For Japan domestic flights, the rules are different. ANA states that changes can be subject to a reservation change fee and the difference between the original and revised fare. Some fares may not have a change fee, while others do not permit changes.
Therefore, the first question should not be "What is ANA's change fee?" but rather:
"What are the change conditions for my specific ticket?"
ANA's international flight change rules depend on the fare attached to the ticket.
For eligible reservations, the airline allows online changes when the booking meets its requirements. ANA states that online changes are available for simple round-trip, one-way, or open-jaw itineraries when the fare permits changes.
The online system can be used to select a different date, sector, or flight.
However, not every international reservation qualifies.
ANA lists several examples of reservations that cannot be changed through its website, including:
Reservations containing an upgraded flight
Itineraries with stopovers in multiple cities
Reservations where the passenger's age classification would change because of the new travel date
Tickets purchased through a travel agency
Itineraries containing different boarding classes
Certain reservations made through specific country websites
Reservations that have not yet been purchased and ticketed
If your booking falls into one of these categories, ANA advises contacting its reservation or customer-service team.
ANA currently states that eligible international tickets can be changed online up to 24 hours before departure of the flight you currently hold or 6 hours before departure of the flight you want to change to, whichever comes first.
This is an important distinction.
For example, if your original flight departs tomorrow afternoon but the alternative flight you want departs only five hours from now, the earlier applicable deadline may prevent the online change.
Because deadlines can vary by ticket and circumstance, passengers should check the actual booking before waiting until the last minute.
ANA does not have one universal change fee for all international tickets.
The fare rules determine whether a reservation-change fee applies. ANA also explains that when a change is processed, the fare difference is calculated and additional charges or refunds can result after the applicable processing fee is taken into account.
In other words, your total cost may consist of:
Change fee + fare difference + applicable taxes or charges
Some fares may allow changes without a separate penalty, while more restrictive fares may impose a charge.
Japan domestic ANA flights have their own change and refund rules.
ANA states that domestic changes can be made through the ANA website or at the original point of purchase, subject to the fare conditions. It also states that online reservation changes are not possible less than 20 minutes before scheduled departure.
For eligible fares, the amount due after a change can include:
Reservation change fee
Difference between the original and revised fare
Some fares do not require a reservation change fee, while certain fares do not permit changes at all.
ANA's domestic rules are particularly important if you miss your scheduled flight.
ANA states that if a change or cancellation is not made before the booked flight departs, a ticket cannot be transferred to another flight, even when the fare normally allows changes. In that situation, only a refund may be possible.
This makes advance action extremely important.
If you know you cannot take your scheduled domestic flight, change or cancel it before departure whenever the ticket conditions allow.
Sometimes.
ANA's fare structure includes tickets that permit changes without a separate reservation-change fee, while other fares have specific change charges. The exact conditions depend on the fare and itinerary.
For example, ANA's domestic fare information includes fares where changes are not allowed, while other fare products permit changes subject to their specific conditions.
Even when a change fee is zero, however, a fare difference may still be payable.
Therefore, "free change" should not automatically be interpreted as "no additional payment."
These two charges are different.
This is the charge specified by the fare rules for changing a reservation.
This is the difference between the fare applicable to your original ticket and the fare applicable after the change.
ANA's international guidance explains that additional charges or refunds can result after the fare differential and applicable processing fee are calculated.
Suppose your original ticket was priced at ₹40,000 and the replacement flight is priced at ₹46,000 under the applicable fare.
The fare difference is ₹6,000.
If the fare also requires a change fee, that fee would be added to the amount payable.
The actual calculation depends on your ticket conditions.
For eligible international bookings, ANA provides an online reservation-change function.
Open the ANA website.
Access your reservation or list of reservations.
Select the booking you want to modify.
Choose the Change Reservation option.
Select the sector you want to change.
Enter your preferred travel date and itinerary.
Review the available flights.
Check the fare difference and applicable charges.
Confirm the new flight.
Complete payment if required.
Save your updated itinerary and ticket information.
ANA's international guidance confirms that the change link appears from the reservation details page for eligible tickets.
An online change being unavailable does not always mean the ticket is completely non-changeable.
It may mean that your booking falls outside ANA's online processing conditions.
Examples include:
Travel-agent bookings
Multi-city itineraries with multiple stopovers
Mixed boarding classes
Certain upgraded reservations
Certain passenger-classification changes
Other complex reservations
In these situations, contact ANA or the original ticketing agency and ask whether the ticket can be reissued manually.
Yes, a ticket may still be changeable according to its fare rules, but the process can be different.
ANA specifically states that reservations made through a travel agency cannot be changed through the ANA website.
If your agency issued the ticket, contact the agency first.
Have these details ready:
Booking reference
Passenger name
Ticket number
Original flight
Requested new date
Preferred replacement flight
Ask the agency to provide the complete amount before authorizing the change.
Changing the date is one of the most common reasons passengers modify their tickets.
For eligible international tickets, ANA identifies the date as one of the items that can be changed online.
For domestic tickets, the new fare and applicable reservation-change fee are calculated according to the relevant domestic fare rules.
You have an ANA flight scheduled for October 12 but need to travel on October 18.
If your ticket permits a date change:
ANA checks availability for October 18.
The applicable fare is recalculated.
A change fee is applied if required.
Any fare difference is collected or refunded according to the applicable rules.
The ticket is reissued or otherwise updated.
The exact amount depends on your fare and availability.
In many eligible cases, changing the flight also allows you to choose another departure on the same route.
ANA's international online system specifically allows passengers to select a new flight after entering the desired itinerary.
However, the replacement flight must meet the fare and ticket conditions. A different flight can also have a different fare.
For domestic tickets, the permitted change depends on the fare purchased.
A destination change is more complicated than simply moving the date.
ANA's international online change system supports changes to the sector, but the resulting itinerary must satisfy the applicable fare rules. ANA explains that when part of an itinerary is changed, the fare may be recalculated based on the fares available for the new itinerary.
For example, changing from one destination to another can result in:
A new fare calculation
Additional fare payment
Different taxes
Different routing restrictions
A requirement for manual assistance
If your desired destination is substantially different, contact ANA rather than assuming it can be changed online.
Round-trip tickets can have more complicated change calculations than simple one-way tickets.
For Japan domestic reservations containing multiple segments, ANA states that a change or refund can affect the entire reservation record, even when the passenger requests a change to only one segment.
The airline may therefore recalculate the fare for the complete itinerary.
This is especially important when you want to change only the outbound or return portion.
It depends on the type of itinerary.
For international bookings, ANA's online system allows passengers to select a sector for modification, with the resulting itinerary recalculated according to applicable fares.
For Japan domestic round-trip or connecting reservations, ANA states that changes or refunds can apply to the entire reservation record rather than only a selected flight.
So, before changing one segment, check how the modification will affect the rest of the ticket.
Partially used tickets can have different fare calculations from completely unused tickets.
ANA's domestic rules specifically explain that after a journey has started, the fare calculation for a change can be based on the applicable fare for the used and remaining portions of the itinerary.
This means a passenger who has already completed the outbound portion of a round trip should not assume that changing the return flight will cost the same as changing an unused ticket.
If your ticket is partly used, contact ANA or the issuing agency if the online system does not clearly show the applicable amount.
The flexibility of an ANA ticket depends heavily on its fare rules.
Some fare products are designed to offer more flexibility, while promotional fares can be highly restrictive.
For example, ANA's Japan domestic Sale fare currently states that changes are not permitted.
By contrast, ANA's domestic Flex fare information states that reserved flight changes are allowed when they remain on the same segment and within the same fare, with fare adjustment required if the fare amount differs.
This is why travelers should review the fare conditions before purchasing a low-priced ticket if their schedule may change.
If the new itinerary has a higher applicable fare, you may have to pay the difference.
ANA's international change guidance states that additional charges or refunds are calculated based on the fare differential after the applicable processing fee is considered.
For domestic flights, ANA likewise states that the difference between the fares before and after the change is charged along with any applicable reservation change fee.
Therefore, a change is not necessarily limited to a fixed penalty.
A lower fare does not automatically mean you receive the difference as a cash refund.
The treatment depends on the fare rules and the type of ticket.
For international changes, ANA states that additional charges and/or refunds can be applied after the fare differential and processing fee are offset.
For domestic tickets, ANA has separate refund calculations and cancellation rules depending on whether the journey has started.
Always check the amount displayed before confirming the change.
ANA distinguishes award reservations from its standard international ticket-change process.
Its international online change page specifically excludes award reservations and directs passengers to the separate information for ANA International Award Flight Tickets or partner-airline award tickets.
Therefore, if you booked your journey using ANA Mileage Club miles, do not assume that the standard paid-ticket change rules apply.
A voluntary change is different from a change caused by ANA.
If ANA cancels a flight, significantly changes the schedule, or your journey is affected by circumstances covered by the airline's disruption policies, separate rebooking or refund procedures may apply.
In such a situation, check ANA's current instructions associated with your disrupted reservation before paying to voluntarily change the ticket.
The available solution can be different from the normal fare-change rules.
ANA publishes separate procedures for changes and refunds associated with circumstances such as bad weather and aircraft maintenance. Its domestic guidance identifies special handling for weather-related and operational disruptions.
If your flight has been affected by an operational disruption, do not assume that a standard voluntary-change fee applies.
First check the instructions ANA has issued for the affected flight.
A no-show can have a major effect on your ticket.
For Japan domestic flights, ANA states that if you do not change or cancel the booking before departure, the ticket cannot be transferred to another flight even if the fare normally allows changes. Only a refund may be available.
International fare rules can also require changes to be completed before the original flight departure. ANA's published international fare rules include fares where reservation changes must be made before departure of the original flight.
The safest rule is simple:
If you know you will miss the flight, contact ANA before departure.
For international tickets, ANA states that its exchange/reissue service charge is waived when eligible ticket changes are made through the ANA website. Changes made by telephone or at an ANA counter in Japan can incur a set service charge per passenger and ticket.
This creates an important distinction between:
The fare's own change fee
ANA's service or processing charge
The fare difference
They are not necessarily the same charge.
Using the online system when your booking qualifies can therefore avoid a separate service charge.
There is no guaranteed way to eliminate every change cost, but you can avoid many unnecessary expenses.
Do not wait until after the flight leaves. ANA's domestic rules can prevent a post-departure flight transfer even when the fare ordinarily allows changes.
A cheap fare may have strict restrictions. A more flexible fare can make sense when your plans are uncertain.
If you have flexibility, check nearby dates before accepting the first available replacement.
ANA states that its exchange/reissue service charge is waived for ticket changes made on the website.
Always consider:
Change fee + fare difference + service charges + applicable taxes
rather than looking at the change fee alone.
Before confirming an ANA flight change, review:
Ticket type
Fare conditions
Domestic or international itinerary
Change deadline
Reservation change fee
Fare difference
Processing or service fee
New flight availability
Whether the ticket has already been partly used
Whether another airline is included
Whether the booking was made through a travel agency
Whether you used miles or an award ticket
Passport and visa validity for the new dates
Updated ticket and itinerary details
These checks can prevent surprises after the change has been processed.
SituationWhat to Expect
International date changePermitted when the fare and itinerary qualify
International flight changePermitted for eligible tickets
International change onlineAvailable for qualifying bookings
International travel-agent bookingCannot generally be changed online
International award ticketSeparate award rules apply
Domestic flight changeDepends on fare conditions
Domestic change feeMay apply depending on fare
Domestic fare differenceMay be collected after a change
Domestic Sale fareChanges currently not permitted
Domestic Flex fareChanges allowed within specified fare/segment conditions
Change after domestic departureTicket cannot be transferred to another flight
More expensive replacementFare difference may be payable
Online international changeANA exchange/reissue service charge is waived
Airline disruptionSeparate rebooking/refund procedures may apply
Yes, if your ticket and itinerary permit changes. ANA's international rules allow eligible tickets to be changed online, while domestic tickets are governed by their individual fare conditions.
There is no universal ANA flight change fee. The amount depends on your fare rules, itinerary, and timing. A fare difference and, in some cases, a processing or service charge may also apply.
Yes, eligible international bookings can be changed online. ANA states that the online service supports eligible simple round-trip, one-way, and open-jaw itineraries.
ANA currently states that eligible international tickets can be changed online up to 24 hours before departure of the held flight or 6 hours before departure of the desired replacement flight, whichever comes first.
Generally, no. ANA states that if the booked domestic flight has already departed, the ticket cannot be transferred to another flight, even when the fare normally permits changes.
Yes, when your fare permits it. For eligible international bookings, ANA specifically lists the date as a changeable item.
It depends on the itinerary. International bookings can allow a selected sector to be changed, while ANA's domestic rules state that changes to reservations containing multiple segments can result in recalculation of the entire reservation.
The ticket may be changeable if its fare rules permit it, but ANA states that travel-agency reservations cannot be changed through the ANA website. Contact the agency that issued the ticket.
ANA states that its exchange/reissue service charge is waived for ticket changes made through the ANA website. However, the fare itself may still have a reservation-change fee and a fare difference may apply.
Award reservations have separate conditions. ANA specifically excludes award reservations from its standard international online-change rules and provides separate guidance for ANA and partner-airline award tickets.
You may have to pay the fare difference, along with any applicable change or processing fees. ANA states that fare differentials are calculated when an eligible international reservation is changed.
It depends on the fare and itinerary. A sector or routing change can require fare recalculation and may not be available through the normal online process.
Do not treat an airline cancellation like a normal voluntary change. Check ANA's current disruption instructions because separate rebooking or refund options may apply.
The ANA All Nippon Airways flight change policy is not a single set of rules for every passenger. International and Japan domestic tickets have different procedures, while individual fare conditions determine whether a change is permitted and how much it costs.
For international flights, eligible tickets can generally be changed online within ANA's stated time limits. Domestic tickets have separate rules, and some fares can be changed only with applicable fees while others do not permit changes at all.
Before changing your ticket, check the fare conditions, replacement-flight price, applicable change fee, fare difference, and any service charge. If your ticket was purchased through an agency or is an award booking, use the appropriate channel rather than assuming the standard online process applies.
Most importantly, make changes before departure whenever possible. Waiting until after the flight has left can significantly reduce your options, particularly for Japan domestic tickets.
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